("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting the personal and business information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website, submit an enquiry, request a quotation or sample, communicate with us, or engage with us for our products and export services.
Information you may provide while interacting with OV Impex.
We may collect information that you voluntarily provide when you:
When you visit our website, certain technical information may be collected automatically, including:
We use collected information for business and service-related purposes.
To understand your requirements and provide relevant product information, specifications, quotations, and commercial offers.
To manage purchase orders, product supply, packaging, payments, logistics, shipping, and export documentation.
To process requests for product samples and arrange their delivery.
To communicate with buyers, importers, distributors, wholesalers, manufacturers, suppliers, logistics providers, and other business partners.
To provide quotations based on product specifications, quantity, packaging, destination, and other requirements.
To understand how visitors use our website and improve our products, content, customer service, and overall user experience.
How information may be shared when necessary for business operations.
OV Impex does not sell or rent your personal information to third parties.
However, information may be shared where reasonably necessary for conducting our business or fulfilling your order, including with:
Understanding how cookies may be used on our website.
Our website may use cookies and similar technologies to improve website functionality, analyse visitor behaviour, and support marketing activities.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
OV Impex conducts international business and may communicate with buyers, suppliers, logistics providers, and business partners located in different countries.
As a result, information provided to us may be processed or shared across international borders where necessary to respond to enquiries, provide quotations, fulfil orders, arrange logistics, process payments, or meet regulatory requirements.
Our website or communications may contain links to third-party websites or services.
These third parties operate under their own privacy policies and practices. OV Impex is not responsible for the privacy practices, security, or content of third-party websites.
We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal, accounting, taxation, contractual, and regulatory requirements.
Where legally permissible, you may request deletion of your personal information by contacting us.
We take reasonable technical and organisational measures to protect personal and business information from unauthorised access, misuse, loss, alteration, disclosure, or destruction.
No method of internet transmission or electronic storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted electronically.
Request information about the personal data we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information where legally permitted.
Withdraw consent where processing is based on your consent.
Object to certain uses of your information, including direct marketing.
Request that we stop sending promotional communications.
From time to time, OV Impex may send information regarding:
OV Impex operates primarily as a business-to-business (B2B) export company, and our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information belonging to a minor has been collected inadvertently, we will take reasonable steps to delete it.
OV Impex reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our business practices, website, technology, or applicable laws.
Any updated Privacy Policy will be published on this page along with a revised "Last Updated" date.
If you have questions, concerns, or requests relating to this Privacy Policy or the way OV Impex handles your personal information, please contact us.
This Privacy Policy is governed by the applicable laws of India, including applicable data-protection and information-technology laws.
Any dispute arising in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts applicable to OV Impex's registered place of business in Maharashtra, India.
OV Impex is committed to maintaining the confidentiality of our customers, suppliers, and business partners and to handling personal and business information responsibly, transparently, and securely.